How do we keep you safe?
- We empower customers to have control over their lives and make their own decisions without.
- We provide customers with information to help them report crime and abuse, and get further support if needed.
- We consult with customers before we take any action. Where someone lacks capacity to make a decision, we always act in his or her best interests.
- We put the welfare of our customers first and work with other agencies where required.
- We review our safeguarding policies each year to make sure they are still relevant and effective.
- We train our staff to make sure they can identify when people are at risk of harm or abuse.
- We have a clear process that our staff follow to respond when they have identified that someone is at risk or suffering harm. If necessary, in an emergency calling 999.
