Young Woman Too Many Clothes

Insuring your contents

If you are a tenant who rents, it is unlikely your landlord will cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.

Father Teaching Young Son How To Ride A Bike

Being a good neighbour

At Staffs Housing, we’re a community of staff and neighbours and we want everyone to live in a home they feel proud of. We want neighbours to get on with each other and being a good neighbour is about more that just keeping to your tenancy agreement.

John Blair Customer Services (3)

Customer service standards

These service standards have been developed with customers. Your involvement has helped us make sure that these standards reflect your priorities and your expectations. If you do not think we have met the service standards we promise, please let us know. Your feedback helps us do our jobs better.