If you're having difficult with your neighbour, We encourage you to speak to your neighbour about any concerns, such as anti-social behaviour. Often, people don’t realise they’re causing a problem.
If you feel comfortable, it can be useful to swap phone numbers with your neighbours - they might be able to help if there’s an emergency. Let’s work together to help build a home and community around you.

FAQs

Noise
  • Try to do any noisy work, such as drilling or vacuuming, between 8am and 8.30pm.
  • If you’re getting home late at night, be quiet and make sure no doors slam. People may be asleep.
  • Noise carries easily in a block of flats, especially if you have wooden or laminate flooring.
  • Keep the volume of your electronic equipment at a reasonable level.
Gardens
  • If you have a garden, keep the grass trimmed and flower/shrub beds weeded.
  • Get rid of any bags of rubbish or bulky items straight away.
  • If you have a communal garden keep it clean, tidy and free from litter. 
Cars and parking
  • If you have a caravan or motor home, please don’t park it on scheme car parks.
  • Don’t carry out major car repairs on the car park.
  • Clean up any mess left by your car, like oil spills.
  • Park your vehicle responsibly, don’t block driveways and make sure you park in marked bays.
  • Remember, most parking is communal, unless you have been allocated a specific space.
Pets
  • Don’t leave pets alone for long periods of time or allow dogs to bark constantly.
  • Always clean up your pet’s mess, whether in your garden or on the pavement. If you have a cat, make sure you have a clean litter box in your home.
  • If you live in a scheme with a pets policy, make sure you read it.
Internal communal areas
  • Dispose of your rubbish in the bins provided and keep the area around the bins clean and tidy.
  • Don’t let people into the building that you don’t know.
  • If you are getting rid of any bulky items, make arrangements for them to be collected, or take them to the council tip.
  • Report any communal repairs as soon as possible, like faulty door entry systems, light bulbs.
  • Keep communal doors locked and don’t wedge them open. They are there for your safety and the safety of your
    neighbours.
Reporting ASB

We encourage you to speak to your neighbour about concerns. Often, people don’t realise they’re causing a problem. If it continues, you can use our online form at staffhousing.org.uk or call our housing team on 01782 744 533.