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The importance of water safety

Watch our video for information on water safety and how we keep you safe at home →

Water safety FAQs

Why do I need to look after my water supply?

Some homes have a small risk of Legionella if the water supply isn't looked after. We carry out risk assessments on these homes every two years to make sure the supply is healthy but here are some easy ways you can help to keep the water in your home safe to use. 

What is Legionella?

Legionella is a bacteria that can develop in water. When the temperature is between 20-45 degrees and there are nutrients available, the bacteria can grow, spread, and become unsafe. 

What about water safety checks?

We regularly check and manage water systems at schemes that have a small risk of Legionella, to make sure your supply remains safe for you to use. 

How can I manage my water supply?
  • Run your taps weekly
  • Keep hot water temperatures above 50 degrees 
  • Report hot water system failures if cold water comes out warm for over a minute 
  • Make sure your showerheads are kept clean and free from limescale
  • Report any unused pipework
  • Flush all taps for five minutes before use if your home is left unoccupied for over two weeks 
  • Get in touch with your water provider if it has a strange smell 

Read or print our gas safety leaflet

John Blair Customer Services (3)

Have a concern about your water supply?

Get in touch with the team