The importance of water safety
Watch our video for information on water safety and how we keep you safe at home →
Water safety FAQs
Some homes have a small risk of Legionella if the water supply isn't looked after. We carry out risk assessments on these homes every two years to make sure the supply is healthy but here are some easy ways you can help to keep the water in your home safe to use.
Legionella is a bacteria that can develop in water. When the temperature is between 20-45 degrees and there are nutrients available, the bacteria can grow, spread, and become unsafe.
We regularly check and manage water systems at schemes that have a small risk of Legionella, to make sure your supply remains safe for you to use.
- Run your taps weekly
- Keep hot water temperatures above 50 degrees
- Report hot water system failures if cold water comes out warm for over a minute
- Make sure your showerheads are kept clean and free from limescale
- Report any unused pipework
- Flush all taps for five minutes before use if your home is left unoccupied for over two weeks
- Get in touch with your water provider if it has a strange smell
Read or print our gas safety leaflet
Have a concern about your water supply?
Get in touch with the team